BLS Assistance

In the event of an unforeseen situation where a tire is damaged and requires replacement:

• The Company will arrange for technical service assistance to replace the damaged tire with the spare tire.
• If two or more tires are damaged simultaneously, the Client will be offered vehicle evacuation services.

This service is provided at the expense of the Company.

Technical assistance services include:

• Fuel delivery: The Company covers the delivery cost; the Client pays for the fuel and quantity ordered.
• Engine start using an external power source (battery recharge): Assistance in jump-starting the vehicle.
• Damaged tire replacement: Installation of the Client's spare tire.
• Emergency door unlocking and lock thawing: Assistance with accidental lockouts or frozen locks.

This service is provided at the expense of the Company.

Evacuation is conducted from the location of the event to the nearest authorized service station suitable for the Client’s vehicle brand.

If fuel runs out unexpectedly before the Client reaches a gas station and the engine stops, the Company will organize fuel delivery to the location where the vehicle is stranded.

In the event of an unforeseen situation where the vehicle's battery is discharged and the engine cannot be started:

• The Company will arrange for technical service assistance to jump-start the engine using an external power source.
• After a successful jump-start, the Client must immediately visit the recommended authorized service station to address the issue.
• If the technical assistance service is unable to start the engine, the Client will be offered vehicle evacuation services.

This service is provided at the expense of the Company in the event of a vehicle breakdown and subsequent evacuation to the nearest authorized service station, under the following conditions:

• The vehicle cannot be repaired within one working day, requiring the customer to wait for repairs until the next working day of the service station.
• In case the cost exceeds the established financial limit, the Client is responsible for paying the difference.

This service is provided at the expense of the Company in the event of a vehicle breakdown and subsequent evacuation to the nearest authorized service station, under the following conditions:

• The service station is located more than 50 km from the Client’s place of residence
• The vehicle cannot be repaired within one working day, requiring the customer to wait for repairs until the next working day of the service station.
• Company provides tickets (railway and avia) to clients and passengers that were in car during damage in order to continue the journey and one way ticket for the driver to pick up the car from the service..
• In case the cost exceeds the established financial limit, the Client is responsible for paying the difference.

This service is provided at the expense of the Company in the event of a breakdown and subsequent vehicle evacuation to the nearest authorized service station, under the following conditions if the breakdown occurs at night or during a time when the service station is not operational

In case the cost exceeds the established financial limit, the Client is responsible for paying the difference.

This service is provided at the expense of the Company in the event of a vehicle breakdown and subsequent evacuation to the nearest authorized service station, under the following conditions:

• The service station is located more than 50 km from the Client’s place of residence
• The vehicle cannot be repaired within one working day, requiring the customer to wait for repairs until the next working day of the service station.
• In case the cost exceeds the established financial limit, the Client is responsible for paying the difference.